Stay informed about network status, new features, and upcoming maintenance
We are upgrading our core switching infrastructure in Zone 3 (North District). Customers in this area may experience brief interruptions between 11pm and 2am. We apologise for any inconvenience. All services will be fully restored by 2am.
Based on your feedback, we have launched a new 2-Week package at just $14. This gives you 25 GB of data at 25 Mbps — perfect for visitors, students, and short-term stays. Available to purchase immediately from our Packages page.
Our brand new self-service portal is now live! You can now manage your subscription, view data usage, access billing history, and renew your plan — all without contacting support. Log in at wifi.dotcitytechnologies.com.
Routine maintenance will be performed on Server 2 this Sunday between 3am and 5am. Customers connected through nodes 14–22 may experience degraded speeds during this window. No action required on your part.
We have reduced the price of our 1-Month Unlimited plan from $30 to $25 — effective immediately. Existing subscribers will benefit from the new rate on their next renewal. Thank you for your continued support!
Our upstream ISP provider will be performing maintenance on their national backbone. All DotCity Wi-Fi zones may experience elevated latency for up to 3 hours on June 20 from 2am to 5am. We are monitoring closely and will post updates.
You can now reach our support team via WhatsApp at +1 555 000 0000. Get help with account issues, billing, and connectivity — 24/7. Save the number to your contacts!